ESKADENIA Back to Business as Usual, Open


Our Valued Customers,

The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers.

We thank you for your cooperation and wish you good health.

ESKADENIA Software Team

Press Releases

Roshan Telecom successfully deploys a wide scope of Integrated ESKADENIA’s Telecom Systems
08/09/2020
ESKADENIA Software, a provider of best-in-class business systems that accelerate digital transformation, has successfully deployed a wide range of its innovative telecom software systems at Roshan, Afghanistan’s leading total communications provider.
 
ESKADENIA Software provided Roshan with a variety of integrated software products to enable Roshan’s transition from its traditional approach into a fully automated and digitalized workflow. ESKADENIA systems implemented at Roshan include ESKA® Digital CRM, ESKA® Mediation, ESKA® 360 Insight, and ESKA® Service Activator; for customer care, mediation, customer insight management, and provisioning.
 
The going live phase of the project was successfully done during the coronavirus pandemic lockdown with staff from the customer and ESKADENIA sides working remotely from home. Despite the challenges and extra efforts, the project teams persevered. Thanks to their dedication and hard work, they were able to overcome all obstacles and deliver the project on time. The hard work put by ESKADENIA was received positively by the Roshan staff and was reciprocated by the Roshan side with immense enthusiasm towards the project.
 
This project was delivered in partnership with MATRIXX Software, which provided Roshan with its Online Charging System, MATRIXX Digital Commerce. The partnership between ESKADENIA and MATRIXX demonstrates their mutual belief in the necessity of digital transformation in the telecom industry to stimulate business growth and drive new revenue streams
 
“I was very pleased with the collaboration between ESKADENIA and MATRIXX in delivering powerful software solutions to our company. Thanks to the range of systems available, we were able to receive faster and more productive results,” Mr Sohal Dawen, Products and Services Director at Roshan said.
 
“We worked with MATRIXX Software as one team to serve Roshan and equip them with a future-ready BSS suite featuring a comprehensive 360 insight and enhanced customer experience through complete digital journeys. We are proud that we were able to digitalize their operations and overcome the tough circumstances especially the COVID-19 pandemic and we succeeded together,” stated Mr Eyad Ismail, the Roshan Project Manager from ESKADENIA Software.

About Roshan
Roshan (Telecom Development Company Afghanistan Ltd) is a leading Afghanistan communications provider with over 6 million active subscribers and a network that covers over 287 districts and cities in all of the country’s 34 provinces.
 
About MATRIXX
MATRIXX Software is the global leader in 5G monetization for the communications industry. Serving many of the world’s largest operator groups, regional carriers, and emerging digital service providers, MATRIXX delivers a cloud native digital commerce solution that enables unmatched commercial and operational agility. Unifying IT & networks, MATRIXX delivers a network-grade converged charging system (CCS) enabling efficient hyper-scaling of infrastructure to support consumer services, wholesale and enterprise marketplaces. Through its relentless commitment to product excellence and customer success, MATRIXX empowers businesses to harness network assets and business agility to succeed at web scale.

About ESKADENIA Software
ESKADENIA® Software is a two-time MENA Award Winner & CMMI® level 3 certified company that is active in the design, development and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education, Health, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East and Africa; more than 85% of its sales are exported to the global market. ESKADENIA Software is a product and market-oriented organization that assists enterprises and promotes businesses by use of highly effective IT strategies, solutions and tools. ESKADENIA Software strongly believes that a company's achievement is based on the success of its Human Resources and the commitment to quality and excellence that each one holds strong to. ESKADENIA endeavours as a team to maintain quality and customer respect, build up perseverance, and foster innovation. For more information, visit www.eskadenia.com, or contact us at pr@eskadenia.com.
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