ESKADENIA Business Continuity Plan Announcement, Open


Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Smart Access

To achieve best possible ease of access, we have created the ESKADENIA healthcare portals and the ESKA® Patient Mobile App. ESKADENIA provides smart tools that function as great access points to easily view and cater to your healthcare needs.

What are ESKADENIA’s healthcare portals?

Portals are a very useful web interface between an organization and its clients.

All ESKADENIA healthcare systems come equipped with a set of handy portals to cater to all aspects of communication between the healthcare facility, its patients and third parties.

  • ESKA® Payer Portal
    Used by insurance companies and corporates to check financial details including:
    • Publish bills and claims that are meant to be paid.
    • Review a patient’s diagnostic related information.
  • ESKA® Referrals Portal
    Used by external medical providers who need to refer lab tests.
    • Manage lab orders by filling required sample details.
    • Print the samples’ barcodes.
    • Send samples and track their transmission and testing status.
    • Print finished test results.
    • Check any billing details.
  • ESKA® Patient Portal
    Used by patients to manage their medical needs and review health records.
    • Provide an all-in-one patient dashboard.
    • Allow patients to search for medical providers by name, specialty and type.
    • Request medical services and book and confirm appointments.
    • View health reports, medical cases, medical images, lab tests and medical records.
    • View claim details, including history, submission dates and status.
    • Access financial details, track payments and view insurance information and policies.
  • What is the ESKA Patient Mobile App?

    The ESKA® Patient Mobile App functions as user-friendly mobile application that provides patients with the functionality available in the Patient Portal.

    This portable app consist of convenient and ubiquitous tools that gives patients easy access to all their medical information, as well as the ability to book appointments, track their claims and receive important notifications and reminders.

    Key Features

    • Ubiquity
      ESKADENIA healthcare portals and the ESKA® Patient Mobile App were designed to be accessible from anywhere, anytime.
    • Ease of use
      ESKADENIA healthcare portals and ESKA® Patient Mobile App was intricately crafted to ensure the best and smoothest user experience for your patients.
    • Flexibility
      ESKADENIA healthcare portals and ESKA® Patient Mobile App are fully adjustable according the specific needs of you healthcare facility.
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