Integral to upholding a vibrant customer relationship is giving your customer every opportunity to understand and participate in their own insurance policies. This opportunity needs to be supported with a proper sales process and comprehensive agent knowledge.

With ESKA General’s portals and mobile apps, you can ease up your customers’ access and support your sales process, which strengthens your workflow and enriches customer satisfaction.

Customer Access

ESKA General supports a customer portal and mobile app, enabling your customers to fully appreciate the daily benefits of general insurance.

Customer Portal:

The customer portal extends self-service capabilities to your customers, helping them to stay informed about everything from their policy details to their claims processes and payment details.

Customer App:

The native mobile app brings an accelerated ESKA General Customer Portal to your clients’ smartphones and tablets, enabling them to explore and review their policies’ details and premium statuses on the go.

• Communicate policy details and benefits to your customers with the customer portal.
• Accelerate the customer portal’s mobile experience through the ESKA General mobile app.

Sales Tools and Access

ESKA General supports your sales professionals directly with a toolkit of functions and features to help them better connect with customers.

Agent Portal:

To optimize the way external sales professionals interact with your insurance operation, ESKA General features an Agent Portal that enables them to issue quotes, policies and alterations using straight-through processing (STP).