ESKADENIA Business Continuity Plan Announcement, Open


Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Collections & Dunning

ESKA® Collections provides the ability to collect money using various methods such as bank credit order, credit card, bank transfer, and any other payment method.

ESKA® Collections provides many features such as promise to pay and instalments, in addition Holiday Shift feature to control the collection system schedule with fully integration with dunning system.

In addition, ESKA® Collections manages subscriber actions upon specific triggering values in financial related cases. ESKA® Collections provides different support actions such as sending SMS, service barring, line suspension and termination, in addition to any user-defined actions.
  • Provide customers with the easiest method of payment
  • Integration with payment gateways and platforms
  • Credit Vetting integration
  • Payment rescheduling and instalments
  • Automated and rule-based dunning and notifications
  • Integrated with ESKA® Bad Debt Tracker
Our Customers
Our Customers
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