Collections Management

In today’s market, telecommunication companies are required to communicate with a large number of subscribers in order to insure collecting receivables. This is done using various communication channels and an assortment of payment channels.

ESKADENIA Software provides a comprehensive set of tools to warn & notify subscribers through different channels and diverse payment methods to collect receivables. In addition, it automates the dunning process through use of a diverse assortment of triggers and actions such as barring, suspension and more. If all else fails, follow through with a robust system that coordinates, and processes disputed invoices.

ESKADENIA Software systems that handle Collection processes cover the following functionality:

• Collections & Dunning
• Dispute Management
• Legal Matter Management