Collections Management

ESKADENIA Back to Business as Usual, Open

Our Valued Customers,

The ESKADENIA team would like to inform you that we are back in full force at the office and have continued normal operations while still following the Jordanian government’s COVID-19 safety procedures. Our activities may be subject to change during these uncertain times, but we assure you that any changes to our operations will not affect our level of service to our customers.

We thank you for your cooperation and wish you good health.

ESKADENIA Software Team

In today’s market, telecommunication companies are required to communicate with a large number of subscribers in order to insure collecting receivables. This is done using various communication channels and an assortment of payment channels.

ESKADENIA Software provides a comprehensive set of tools to warn & notify subscribers through different channels and diverse payment methods to collect receivables. In addition, it automates the dunning process through use of a diverse assortment of triggers and actions such as barring, suspension and more. If all else fails, follow through with a robust system that coordinates, and processes disputed invoices.

ESKADENIA Software systems that handle Collection processes cover the following functionality:

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