Through the use of digitalization, ESKADENIA's software optimizes the fulfilment of communication products and services through hybrid networks, saving both time, effort, and money in the process. Your related business demands and requirements can be met with the aid of the ESKADENIA Telecom software for managing product catalogue, orders, workforce, service activations, and customer onboarding.
In light of the
meteoric rise in the sophistication of voice and data services, there is a
clear demand for intelligent, convergent, and scalable mediation gateways to
suit the billing requirements of CSPs like telecom operators. ESKADENIA telecom
software supports a wide range of charge and billing features to facilitate these
requirements. With such systems in place, you can worry less about the billing
process and more about expanding your business.
Handling agreements, managing revenue, and keeping billing details in order are just a few examples of the many activities involved in maintaining strong partner relationships. Due to the importance of establishing and sustaining productive relationships with telecom business partners, ESKADENIA is committed to offering a variety of tools for doing so.
You can rest assured that all of your business's debt and disputes will be addressed smoothly thanks to the telecom software systems offered by ESKADENIA to optimize the collections process.
Three systems facilitate CSPs' control over the entirety of the collections process, ESKA Dunning and Collection, ESKA Dispute Manager, and ESKA Legal. They make up ESKADENIA's Collections Management Suite, ESKA Collections.
Our suite of telecom software simplifies the way your customers meet their billing commitments, in addition to resolving debt and other collections matters. Furthermore, electronic payment and voucher systems have simplified the process of adding funds and paying invoices.
In the telecom industry, there are plenty of factors that need handling besides the technicalities of your infrastructure and customers. One of the most time-consuming aspects of ensuring customer happiness is the successful completion of all orders and the delivery of all necessary parts. Because of this, it's crucial to have a system in place for efficiently managing the company's internal operations. A method must exist to guarantee that your back-office functions seamlessly with your front-line business activities. Therefore, it is critical for a company's success to have systems in place to manage finances, personnel, inventory, and documents.
Workplace communication and collaboration can benefit substantially from the use of systems to track activities, manage projects, automate processes, and organize and disseminate materials. Employee operations, communications, collaboration, and access to self-service options can all benefit greatly from the implementation of an organizational intranet.
Timely access to accurate data in a presentable format is crucial for making sound business decisions. ESKADENIA Software can equip telecom operators with essential data analytics and dashboarding tools to get visibility into their operations and make informed decisions.
