ESKADENIA Business Continuity Plan Announcement, Open


Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Customer Portal

ESKA Customer Portal is a web-based system that creates interactive insurance services that allow your customers to view and manage their relevant data and transactions such as policies, claims, quotations, renewals, etc.

The customer portal extends self-service capabilities to your customers, helping them to stay informed about everything from their policy details to their claims processes and payment details.

The Customer Portal is integrated with ESKA Insures systems (Insurance APIs), ESKA Financial, and ESKA CMS. In addition, the system is integrated with systems of payment service providers, such as payment gateway that allows users to purchase online policies and do renewals transactions.

ESKA Customer Portal covers a number of functionalities related, but not limited to:

  • Manage Quotations (Request, Retrieve, Calculate, convert to policy)
  • Register and manage profiles
  • Submit and track all types of claims (Medical, Motor and Travel)
  • View Statement of Accounts
  • Renew policies
  • Search the medical network and view medical providers
  • Notify users about expired policies, or policies that are about to expire

How can this help my business?

Integration with CMS
Manage the portal including content, design, and Web Portal features such as announcements.

Fully automated
Easily present your tasks and activities through an electronic system that is ready to help, from users’ registration and accounts creation to policies and quotations documentation.

Save time and effort
Throughout the system, users will be able to easily view their policies, generate endorsements, renew their expired policies, track claims, view their statement of account, and print their policies from one platform.

Paperless opportunities
Going paperless increases the processing capacity and the efficiency of your employees by saving time and efforts while saving paper costs and office space.

Our Customers
Our Customers
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