ESKADENIA Business Continuity Plan Announcement, Open

Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Medical Insurance

ESKA® Medical is our health insurance management system, as part of our insurance management suite, ESKA® Insures.

This comprehensive system functions to speed up and simplify your medical insurance process from start to end. With features such as data recording, handling of production, medical networks, claims, renewals and more, ESKA Medical covers all your essential medical claims process.

Catering to all parties involved within the health insurance sector, this handy system supports companies, insurance company employees and insurance holders. Transform your claims processing into an easy and direct flow.

ESKA Medical covers a number of functionalities related, but not limited to:

  • Medical insurance production
  • Medical networks
  • Underwriting
  • Claims processing
  • Reinsurance agreements
  • Queries search
  • Portals access
  • Reporting and analysis

How can this help my business?

All needs taken care of
ESKA Medical covers all your essential insurance needs and services. From processing claims to handling reinsurance processes, this do-it-all system can cater to all your health insurance needs.

Easily viewable
By creating a direct and easy-to-use workflow, you can easily have your needs taken care of. With simple functionalities and features to utilize, you can have all your tasks completed in no time.

Fully customizable
Pick and choose the features you see fit based on your specific company rules. With a fully customizable system, you can choose your preferences or add any additional functionalities that you see fit.

Data organization
Keeping all data stored and recorded in a hierarchal manner will make data entry tasks so much easier. Why not keep your insurance information fully organized with a greatly structured division.

Secure on all levels
Creating a safe and secure environment ready for you to conduct all your health insurance activities. This system provides high level security for every phase of your health insurance process.

Reporting made easy
By providing fully automated results in an easy-to-read format, all your insurance reports can be easily accessed and organized. Have all your reports ready for you, ready to be printed in various formats, such as Word, Excel and PDF.

Made according to the rules
ESKA Medical follows all standards and regulations from both the medical and insurance industry. Following ICD-9, ICD-10 and CPT codes, as well as other rules made for your claims processing and third party integrations.

Integrated with all sectors
By connecting with other third parties, such as government institutions, medical networks and third party APIs, ESKA Medical can help you complete a full medical insurance cycle.

What does this system do?

  • Customize your insurance preferences, from medical services and underwriting tasks to claims and finances.
  • Web access for members, providers & policyholders.
  • Support ICD-9, ICD-10, & CPT codes.
  • Multiple medical networks with related price lists.
  • Automatically store claims’ information for reimbursement.
  • Claim auditing engine with over 120 defined rules.
  • Compliance with various governmental regulations.
  • Third Party Administrators (TPA), Capitation business (HMO).
  • Manage all your medical providers through a digitalized medical database.
  • Conduct underwriting tasks through an automated and predefined process.
  • Handle reinsurance through a direct and digital process.
  • Provide a comprehensive report with a user-friendly dashboard/template.

Our Customers
Our Customers
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