Our Valued Customers, The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS. Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible. We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding. ESKADENIA Software Team
PREVIEW
A key factor shared by the world’s most dynamic economies is a robust financial sector. Healthy lending institutions empower the communities they serve to sustainably obtain their aspirations. When institutions refine their operations and customer relationships, they ultimately enable themselves to proffer superior loan products with competitive confidence.
ESKA® Microfinance is a digital platform geared to strengthen the lending process between microfinance institutions and their customers – from individuals financing a new home or car, to small businesses seeking to grow. By facilitating every step of a loan’s lifetime, ESKA Microfinance enables lending institutions to augment their operational capacity while better servicing their selected clients.
ESKA Microfinance clarifies the loan origination process by enabling institutions to standardize their loan types, customize eligibility requirements, and expedite their loan underwriting. It also automatically manages amortization schedules and informs clients of their loan statuses and payment dues. Replete with comprehensive loan adjustment options, powerful default and delinquency management, and a document management database, ESKA Microfinance helps lending institutions strengthen their ongoing relations with customers and bring loans to successful completion. ESKA Microfinance also integrates with ESKA® Financial, empowering institutions to digitally manage all financial tasks throughout their operations.
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A key factor shared by the world’s most dynamic economies is a robust financial sector. Healthy lending institutions empower the communities they serve to sustainably obtain their aspirations. When institutions refine their operations and customer relationships, they enable themselves to proffer superior loan products with competitive confidence. ESKA® Microfinance is a digital platform geared to strengthen the lending process between microfinance institutions and their customers – from individuals financing a new home or car, to small businesses that are seeking to grow. By facilitating every step of a loan’s lifecycle, ESKA Microfinance enables lending institutions to augment their operational capacity while better servicing their clients.. ESKA Microfinance clarifies the loan origination process by enabling institutions to standardize their loan types, customize eligibility requirements and expedite their loan underwriting. It also automatically manages amortization schedules and informs clients of their loan statuses and payment dues. Replete with comprehensive loan adjustment options, powerful default and delinquency management, and a document management database, ESKA Microfinance helps lending institutions strengthen their ongoing relations with customers and bring loans to successful completion. ESKA Microfinance also integrates with ESKA® Financial, empowering institutions to digitally manage every task throughout their financial operations.
Help your customers meet their commitments ESKA Microfinance is your centralized platform for monitoring the ongoing status of every loan you approve, so you can effectively service every customer according to a methodized course of action. ESKA Microfinance provides notifications and various payment options for your customers, empowering them to meet every instalment on time. Comprehensively define your product portfolio There are many characteristics of a loan that must be fine-tuned to your customer’s needs. ESKA Microfinance provides you an interface that actively organizes and classifies every variable in your products, so you can quickly pinpoint an optimum loan package for any kind of application. Accelerate your loan underwriting process Every loan application you approve is based on the quality of the information that accompanies it. ESKA Microfinance strengthens your ability to adequately assess risk and ultimately determine the range of loans for which your customer qualifies. Adjust loans according to evolving customer needs An optimally-configured loan is one that can robustly adapt to changes throughout the years of its lifetime. ESKA Microfinance provides you automating processes that cover re structuring, settlements, transfers and tracking legal processes and expenses to ensure that your loans accommodate any changing requirements from you or your customers. Organize and retain customer information Providing a holistic customer database and document management capabilities, ESKA Microfinance maintains your customers’ loan documentation, so you can sustain personalized customer relationships for the endeavours of today and tomorrow.
ESKA Microfinance lets you configure a comprehensive portfolio of loan options that helps you quickly match an optimum product with the varying qualifications and risks of your customers. Whether loans are designed to enable consumer or commercial aims, they can all be adjusted to specify mortgage/collateral eligibility requirements, insurance requirements, documentation requirements, amortization schedule, grace periods, interest/profit calculation rate and any applicable fees and/or taxes. You can also design interest/profit rates according to a flat- or reducing-interest rate, or to comply with Islamic financial guidelines. Upon having standardized your products’ ranges and specifications, determining the optimum loan for you and your customers becomes a much faster process of simply matching their profiles to the range of loans for which they qualify. ESKA Microfinance features a powerful engine that calculates the customer’s information to provide the customer a final “sale price” and the amount you project to profit throughout the loan’s lifetime. Enrich your product portfolio.
ESKA Microfinance With ESKA Microfinance, underwriting becomes a simple implementation of your dynamic new loan portfolio. By organizing information collection and tasks, you can make properly-informed risk assessments faster while minimizing errors. Underwriting optimum loan packages manually can demand turn-around times of potentially weeks, losing you valuable customers in the process. ESKA Microfinance significantly reduces that time by consolidating an application’s documents onto a digital checklist that originates from your loan portfolio. Keeping customer documentation retrievable electronically with ESKA Microfinance’s document management tool reduces the time and energy necessary to adequately assess risk and finalize approvals. Accelerate your underwriting process
Enforcing amortization schedules manually demands a burdensome amount of routine follow-up. To help you minimize redundant tasks, ESKA Microfinance automatically tracks its amortization schedule and instalments, making it no longer necessary for you to go in apply late-fees or notify customers every single time. ESKA Microfinance provides on-screen updates regarding your customers’ loans, so you can adequately gauge the stability of your revenue streams. It can also automatically generate email and SMS notifications for your customers, so they stay informed about any potential shortcomings in meeting their instalment deadlines. In addition to facilitating payments by cash, cheques or promissory notes, ESKA Microfinance can integrate with ESKA® Financial to process e-payments and automatic payment plans. Smoothen your collection process
ESKA Microfinance provides you comprehensive features designed to expedite any kind of loan adjustment from restructuring and settlements to early payments and transfers ESKA Microfinance’s loan re-structuring and settlement options enable you to quickly respond to a customer’s request to adjust a loan’s maturity date by increasing or reducing the number of instalments and/or their frequency. You may also apply discounts or otherwise adjust rates on the loans you service. In the event your customer is failing to service a loan, ESKA Microfinance facilitates negotiated settlements or foreclosure processes while tracking the relevant revenue changes for your institution. ESKA Microfinance also accommodates early payments by allowing you to remove interest for future instalments. Loan transfers are similarly manageable in ESKA Microfinance, allowing you to forward a pre-existing loan to a new customer with fresh parameters. Adjust your loan processing as situations evolve
Effectively administering legal processes can be a substantial task for successful lending operations. ESKA Microfinance provides a dedicated process for legal matters that organizes your side of the case, helping you capture every opportunity to minimize potential losses. The legal process helps you to consolidate all the varied documentation necessary to facilitating a legal action. The system also tracks for you the details and progress of your court cases, including their registration information, judge decisions, and follow-ups with your attorney. To complete the process, ESKA Microfinance gives you the ability to electronically track all your legal expenses and automatically add them to the loan as a fee. Recuperate losses without the administrative hassle
To facilitate the lending process as well as maintain stronger customer relationships, ESKA Microfinance provides an integrated customer database and document management feature for storing and mobilizing all customer information. Key to maintaining smooth lending processes and healthy customer relations is having easy access to internal documents and comprehensive customer profiles. ESKA Microfinance houses a customer database that allows you to collect all your customers’ documentation, identity information and roles with any loan into individualized profiles. The document management feature mobilizes the database to appendage documents directly to their respective loans, helping you expedite tasks from underwriting to maturity. Keeping all files digitally accessible throughout your ESKA Microfinance platform helps you stay organized while providing a more personalized customer experience.
The most powerful management systems extend their capacities into every work process your business performs. ESKA® Microfinance pairs with ESKA® Financial to ground your entire lending process in an overarching digital financial system, of which some features include:
ESKA HR also connects with other third party systems, creating limitless opportunities for your HR management. Achieve a powerful process no matter your preferences or needs, be it with the help of our ESKADENIA systems or other existing systems.