ESKADENIA Business Continuity Plan Announcement, Open


Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Payment Switch

ESKA® Payment Switch is a system that is used to centralize top-up and bill payments in a single repository, where the system users can monitor all the customer transactions among different kinds of payment channels.

ESKA Payment Switch controls the payment channels and their branches through a special kind of settings in order to limit and manage channel transactions and payment amounts.

On the other hand, it provides the ability to integrate with different channels such as Banks, KIOSKs, Self-Care, and Electronic Shops, Electronic Bills Payment & Presentment, and Online Payment gateways.

ESKA Payment Switch covers the following functionalities, however not limited to:

Payments centralization
Centralize all the customer payments in a single repository.

Different payment methods
Support different types (channels) through which customers can complete their payments.

Controlling payments
Enable the system administrators to control the payment amount for each channel.

Stock management
Give stock value for the external payment providers through which their subscribers can perform payments.

System notifications
Provide sending system notifications in case of predefined system events.

Payment reconciliation
Provides a powerful mechanism to compare and audit stock-based payments in two modes: automatic and manual.

Payment reflection
Integrate with the operator’s payment repository to reflect the completed transactions through files or APIs for settlement purposes.

Reporting
Defines a set of reports to monitor the system and check the status of payments and channels.

ESKA Payment Switch provides a number of benefits to help with your business needs:
  • High-level of payment security (SHA, SSL)
  • Facilitating the payment collection process
  • One-stop for all your payment channels
  • Centralize top-up and bill payments in a single repository
  • Eases payments tracking process
  • Increases customer loyalty to the service provider
  • Dashboard & Charts Wizard: A powerful tool which allows your system administrators to build their own customized dashboards for decision-making matters
  • Easy Integration

Related Products

  • Digital Wallet
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