ESKADENIA Business Continuity Plan Announcement, Open

Our Valued Customers,

The ESKADENIA Team would like to wish everyone good health. As a precautionary measure towards reducing the impact of COVID-19 (Corona) Virus, our commitment to the health and well-being of our customers and employees, and following the measures taken by the Jordanian government, we have asked our teams in Jordan to attend to their work tasks from home as of today, March the 18th. The support operations will be running normally as our team will continue to have access to email, phones, online communication tools (such as Skype), and our technical support system, ESKA IMS.

Our customers can rest assured that management and teams will perform work as usual, while continuing to seamlessly support our customers/partners' operations as effectively as possible.

We look forward to moving on and getting operations back to normal as soon as possible; we appreciate your cooperation and understanding.

ESKADENIA Software Team

Voucher Management

Communication Service Providers (CSPs) are no longer relying on manual scratch cards when it comes to topping up, they are now aiming for more efficient and less time-consuming means, thus the utilization of software to help them track and manage subscribers’ voucher purchases. In order to stay on top of the game, providers must aim for the most able solution.

ESKA® Voucher Manager is a voucher management software that helps to track and organize all your prepaid recharge voucher lifecycle, be it e-vouchers or scratch cards. This tool helps telecom providers at every stage of the voucher lifecycle, from ordering and activation to generation, redemption and/or deactivation.

This system will allow you to create vouchers and track its transactions through one digital platform, turning voucher management into a simple and quick process.
ESKA Voucher Manager cover the following functionalities:

  • Administration and user profile
  • Voucher generation
  • Voucher processing and tracking
  • Voucher archiving
  • Third-party usage
  • Logs and transactions data

How can this help my business?

Here are some benefits that can help to strengthen your business.

  • Increase customer satisfaction by providing an organized and time efficient workflow.
  • Generate vouchers on demand to fulfil different orders.
  • Control the stock to cater for different requests of different products.
  • Keep a detailed record of all voucher transactions.
  • Reduce risks of fraud and inaccuracy by keeping a real-time record of transactions.
  • Support critical data encryption, such as user passwords, vouchers PINs, etc.
  • Easily generate reports or go back to any required transaction data through a quick and accurate digital process.
Our Customers
Our Customers
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