In today’s fast-paced world, almost every person holds a smart phone to communicate with others via a phone call, SMS, or through the internet. This can be a source of serious legal trouble for any operator with governmental regulations and subscriber complaints, especially if its subscribers are not registered and documented within their system.

Global security requirements in customer onboarding is bringing new challenges for companies. Ensuring your customers receive the best onboarding process is key to a successful business. Due to increased safety regulations, governmental bodies demand more transparent customer relationships. The collection of demographic information as well as biometric data is the key to crystal-clear KYC (know your customer). By linking a mobile subscription with its owner, you can easily meet the highest security requirements.

ESKA® Customer Onboarding is a complete smart customer onboarding system which integrates with the backend office of the operator’s CRM/OSS/BSS systems to facilitate customers and lines registration through smart phones, tablets, and web based interfaces.

ESKA®Customer Onboarding is a high capacity and performance system which provides the operator with efficient services. This high-tech system is an automated tool that interacts with subscribers to gather subscription information and legally register all the information related to the subscribers.

Thanks to easily defined workflows and templates, you can instantly view the information you need, while conducting powerful tracking.