ESKADENIA Software | Customer Portal & App

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ESKA Customer Portal is a web-based system that creates interactive insurance services that allow your customers to view and manage their relevant data and transactions such as policies, claims, quotations, renewals, etc.

The customer portal extends self-service capabilities to your customers, helping them to stay informed about everything from their policy details to their claims processes and payment details.

The Customer Portal is integrated with ESKA Insures systems (Insurance APIs), ESKA Financial, and ESKA CMS. In addition, the system is integrated with systems of payment service providers, such as payment gateway that allows users to purchase online policies and do renewals transactions.

ESKA Customer Portal covers a number of functionalities related, but not limited to:

Manage Quotations (Request, Retrieve, Calculate, convert to policy)
Register and manage profiles
Submit and track all types of claims (Medical, Motor and Travel)
View Statement of Accounts
Renew policies
Search the medical network and view medical providers
Notify users about expired policies, or policies that are about to expire

How can this help my business?

Integration with CMS

Manage the portal including content, design, and Web Portal features such as announcements.

Fully automated

Easily present your tasks and activities through an electronic system that is ready to help, from users’ registration and accounts creation to policies and quotations documentation.

Save time and effort

Throughout the system, users will be able to easily view their policies, generate endorsements, renew their expired policies, track claims, view their statement of account, and print their policies from one platform.

Paperless opportunities

Going paperless increases the processing capacity and the efficiency of your employees by saving time and efforts while saving paper costs and office space.

Customer Mobile Apps

ESKA® Insures - Customer App is a mobile application built to manage insurance services that will be used by insurance customers. The app is available to run on iOS and Android phones and tablets.

Using the Customers App, insurance customers can track claims, generate quotations, convert quotations to policies, and pay premium amounts.

In addition, the app sends push notifications to customers regarding events, news and alerts.