Process Workflows

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Run Your Business Operations Efficiently

The competition to commercially survive and succeed in virtually every industry has long expanded globally. In addition, technological advancements continue bringing businesses worldwide closer, opening new opportunities while driving dynamic competition. However, regardless of your operations’ scale, success still depends on fulfilling business processes with better quality, efficiency, and speed than the competition.

ESKA® Workflow is a dynamic business process management (BPM) system that provides powerful digital acceleration for a fast and orderly enterprise. With ESKA Workflow, you can manage the full lifecycle of any operational process while also automating routine tasks and strengthening your employees’ collaboration channels. It can also supplement any software system you already rely on, letting you build and modify forms and processes on the fly to engage unique challenges and opportunities flexibly.

With an easy-to-use interface that does away with lengthy coding tasks, ESKA Workflow is designed to simplify your digital experience. It gives you the scalable and adaptable infrastructure necessary to drive consistent success at what you do.

ESKA Workflow provides the following features:

Dynamically configurable organisation chart
Flexible step-by-step process builder
User-friendly form builder
Rules-based workflow engine
Client-side workflow
Role-based access control with advanced security standards
Easy integration with ESKADENIA or third-party systems

Realize a Smarter, Speedier Operation

Here’s a glimpse at what ESKA Workflow can help you accomplish:

Create an agile and intelligent operation

As a BPM system premised on simplicity and flexibility, ESKA Workflow brings your business a new spectrum of potential. Automating supply chains, processing transactions, coordinating with external parties, meeting regulations, and enhancing customer loyalty are just a handful of the benefits you can achieve.

Empower your spirit of innovation

Don’t let the great ideas of your innovative workforce and a changing world get blockaded by a brittle business structure. ESKA Workflow enables you to adapt and readapt your work processes, so you can easily turn the great ideas of today and tomorrow into tangible fixtures in your operations.

Make the best use of your resources

ESKA Workflow clarifies your work processes and collects relevant business information, helping you pinpoint potential imperfections in your workflow’s efficiency. By simplifying processes and reallocating capacity, you can alleviate operational bottlenecks and revitalise the value of every employee.

Minimise mistakes

Digitising your organisational upkeep means you are no longer staking your success on the constant fulfilment of manual tasks prone to error. Instead, let your valuable employees focus on their most significant projects and leave the administration and busy work to your software.

Nurture your cooperative framework

Coordinating activities and inputs across your company can be chaotic without proper BPM. ESKA Workflow links all your employees together within a unified network on the Internet or intranet, which facilitates your communication and cooperation channels. ESKA Workflow thereby improves not only your company’s productivity but its interpersonal cohesion as well.

Go paperless

In a paper-based work environment, a single employee can lose multiple hours daily to slow organisation. Digitising your workflow dramatically increases the efficiency of your employees and work capacity while saving you on paper costs and office space.

Take your business anywhere As a web-based and mobile-responsive platform, ESKA Workflow extends all functionalities beyond the desktop onto your tablet and smartphone. So take your projects on the go, and finish them anywhere the world finds you!

Robust Infrastructure for a Speedy Workflow; Digitally Accelerate Your Operation

Automate your workflow progression

Easily design processes with drag-and-drop tools to realise your objectives with clarity and speed. With automated approvals and customisable KPIs, ESKA Workflow implements techniques that enhance your business intelligence and agility.

Accelerate your workflow with digital forms

ESKA Workflow retains the advantages of digital forms while eliminating their complications and coding tasks by providing you with a user-friendly form builder. You can dynamically design and implement digital records for any business task with intuitive drag-and-drop features and rules definition.

Organise your workforce network

ESKA Workflow lets you organise your entire network of departments, teams, and employees with a visual chart. By specifying specific job functions and responsibilities for each part of your operation, ESKA Workflow helps you delegate work clearly and accountably.

Regulate your system with approvals and a rules-based workflow engine

Powering every process and automation is the ESKA Workflow rules engine, constructed using the DNA of Microsoft® Workflow Foundation®. Provided through a friendly configuration interface, ESKA Workflow lets you easily visualise and control your business logic from one step to the next.

Interconnect your employees with intuitive access

A digital workflow is only as instrumental as it is easily accessible by the employees. As a web-based application that also integrates notifications and approval tasks into your Microsoft® Outlook®, ESKA Workflow works within the applications your employees know and trust.

Control your workflow’s security and access

Protect the integrity of your work through ESKA Workflow’s authorised access security, in which you can define access to differentiated tiers of tasks, forms and information based on your employees’ roles and responsibilities. As a result, digital workflow is the safer means to protect your operation’s information from accidents and prying eyes.

Powerful Workflow Processes; Streamline Your Operation Structure with ESKA Workflow

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Process Builder

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Client-Side Workflow

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Form Builder

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Organisation Chart

The Integrated Enterprise

Integrate with All Aspects of the Company

The most powerful management systems extend their capacities into every work process your business performs. ESKA Workflow serves as an infrastructural skeleton that ties your entire digital operation together, from tasks such as customer relationships to financial management and more. Whether you are simply enhancing a pre-existing system or overhauling your complete digital platform, ESKADENIA ensures that your potential grows within a unified operation.

ESKA Workflow powers your process-management needs within all ESKADENIA Enterprise systems:

ESKA® DOCS, our flexible document management system that organises, stores, digitalises, and retrieves your entire document library to help you maximise the accessibility of your files and information.
ESKA® CRM (Customer Relationship Management), our comprehensive software that provides CRM teams with updated financial information of accounts when responding to customers and tracks resulting revenues of marketing campaigns for future reporting.
ESKA® IMS (Incident Management System) is our software management system that enables you to standardise your management of customer claims and incidents.

The Integration extends to ESKA® Business Manager, our ERP software suite that comprises:

ESKA® Financial, our financial management software, handles all monetary processes across the organisation.
ESKA® HR, our human resources management software, manages all employee needs and personnel activities.
ESKA® SCM (Supply Chain Management), our comprehensive system designed for inventory and warehouse management, purchasing, sales management, point of sale, and maintenance management.
ESKA® Manufacturing, our software management system for cost-effectively organising and maintaining all manufacturing and production activities.
ESKA® Fleet Manager, our vehicle tracking system for managing your company vehicles’ movements and tasks.
ESKA® Project Manager, our PMI-based system for managing any project in different industries.

Vertical Integrations

Thanks to an integrated system, ESKA Workflow can easily support the definition and management of work processes from start to end, reflecting how activities are executed through a paperless environment. In addition, this integration also streamlines collaboration between various team members.

ESKADENIA can further drive your business potential by linking your management systems with any of the following vertical systems:

ESKA® Insures, our insurance management suite with general, health, life, travel, and broker management software systems.
ESKA® Academia, our education management software suite with complete systems for managing schools, universities, and training centres.
ESKA® Carenet, our software suite of Healthcare Management Systems used by healthcare institutions such as hospitals, clinics, labs, radiology centres, and pharmacies. ESKADENIA Telecommunications systems include ESKA Customer Care, Convergent Billing, Digital Charging, SIM Registration, Product Catalog, and VoC (Voice of Customer).
ESKA® IDBARA, our law firm management system with a comprehensive toolkit to manage legal contracts and activities.

Third-party systems

ESKA Workflow can easily connect with other third-party external systems, covering the various company functions across all industry sectors, whether financial services, insurance, supply chain, hospitality, or more. This system provides business process automation for all industries.