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Deployment VAS Engineer

Job Description

ESKADENIA Software is currently looking for a Deployment Engineer with 1-3 years of hands-on experience. The candidate needs to be well-organised, intelligent, creative individual with the ability to work on multiple projects under tight deadlines.

The responsibilities of this position include:
  • Ensure the successful installation, integration, and deployment of our products in customer environments while maintaining quality and superior customer satisfaction;
  • Provide technical training and product overview;
  • Execute an Acceptance Test Plan with a customer representative;
  • Correspond with sales engineering and product management during the installation phase;
  • Identify design issues, create problem reports, and follow up with customer for resolution;
  • Coordinate and execute customer upgrades.
Secondary duties include adding to the Technical Support team during times when there is no installations scheduled and providing assistance in customer problem resolution as follows:
  • Work with the primary customer support team to provide industry-leading service and support;
  • Other duties and responsibilities as needed.
Additional Job Information
Job Category: Computer /Software
Job Location: Jordan – Amman
Required Skills & Characteristics:
  • Familiar with Unix Operating Systems (Solaris, HP-UX, Linux);
  • Familiar with Oracle Database Administration;
  • Familiar with Web Application Servers;
  • Familiar with the telecom/GSM industry & concepts is a plus;
  • Knowledge in C++ is a plus;
  • Knowledge in Java is a plus;
  • Team player;
  • Excellent documentation skills;
  • Excellent command of English;
  • Excellent communication & presentation skills.
Position Level: Mid Career (2 yrs exp.)
Position Status: Full Time
Employment Type: Employee
Salary: Unspecified
Starting Date: Feb 2013
Preferred Nationality: Jordanian
Education: Computer Science / Engineering education

Company Description

ESKADENIA Software, www.eskadenia.com, is active in the design, development and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education and Internet application areas.

ESKADENIA has succeeded in attracting young, energetic, ambitious and professional staff and currently has over 145 employees in its headquarter in Jordan.