Communication Service Providers are facing an ever-growing surge of contrasting product demand that takes a toll on every operational process from product planning to product fulfilment and assurance. This has made tracking and maintaining fulfilment quality harder.

ESKADENIA designed its Fulfilment systems to reduce time to the market by automating the communication service fulfilment process & customer service delivery over hybrid networks.

Our Fulfilment systems employ a catalogue-driven model that enable the orchestration of hybrid networks where products and services are persistently changing. These systems are constructed according to TMF Standards and function with legacy network services and the physical network.

ESKADENIA’s service fulfilment software covers a number of functionalities related to:

• Automating all products and services’ workflow.
• Conveniently enable deployment of third party systems.
• Manage your customers’ information and details with accuracy.
• Coordinate installations efficiently and digitally.