Put the power of digitalisation to work for you by transforming manual work procedures into an automated and accelerated platform.

Employees can only benefit from a digital process if they can actually use it. As a result, integrating systems that your employees use on a regular basis can encourage them to embrace automation. This helps businesses get work done more efficiently and on schedule. ESKA Intranet may be customized and used with the programmes your staff already knows and trusts-such as your internal enterprise systems.

Practical Integrations

Issue Tracking

Connect to internal systems, such as ESKADENIA’s Incident Management System, ESKA IMS, for case management. Users can use the system to produce, view, amend, and search their own or other trouble tickets to handle issues such as complaints, inquiries, defects, and service requests.These might be customer issues addressed by your technical support and customer care personnel that require internal follow-up to be resolved. Moreover, they can be internal issues such as IT helpdesk tickets, administrative issues, design requests, and other service requests, which can also be tracked using ESKA IMS.

Task Management

Team leaders can control the workloads of their teams, down to the individual level, by connecting to ESKADENIA’s task management system, ESKA Time Tracker, and assigning tasks to their subordinates while monitoring their progress on those assignments. ESKA Intranet integrates with ESKA Time Tracker, allowing employees to view their tasks and to-do lists, along with the status of each item.

Digitalized Internal Processes