Eskadenia Software Solutions has deployed an advanced Billing and Customer Relationship Management System at Karabakh Telecom in Armenia. The system handles all billing service creation and customer care functions for the GSM and Fixed Network subscribers connected to the operator’s network.
The ESKADENIA Billing & Customer Relationship Management System (BCRM) is a mission-critical software application used in telecommunications networks. The modular software solution comprises Customer Relationship Management, Marketing, Service Provisioning, Product and Pricing Management, Rate Plan Management, Rating, Billing, TAP 3 Roaming, Interconnection and Revenue Sharing with other networks. Financial, Inventory and Purchase order modules are also included.
The Billing System is designed according to both GSM and CCITT recommendations for billing and number plan standards. In addition, (BCRM) supports billing for the Internet, wireless data services, traditional telephony services, ISDN, Intelligent Network services and GPRS.
About ESKADENIA: ESKADENIA Software Solutions is active in the design, development and deployment of a range of software products that include segments within the Telecommunication, Enterprise and Internet areas. The company has number of employees in offices in Jordan, United Arab Emirates, Lebanon and the United Kingdom.
ESKADENIA Software Solutions has ambitious plans for controlled growth across the region and globally. The company has been very successful in getting a suite of impressive products and solutions out to the market in a relatively short period. The company will continue to add functionality to its existing product lines and to create quality products and solutions as dictated by market demand and customers’ needs. For more information, do contact us through PR_Communications@eskadenia.com

About ESKADENIA

ESKADENIA Software Solutions is active in the design, development and deployment of a range of software products in the Telecommunications, Enterprise and Internet areas. The company has number of employees in offices in Jordan, United Arab Emirates, Lebanon and the United Kingdom.