ESKA® Customer Onboarding provides various notification options depending on the status or current situation of your subscribers. For example, the system can send out notifications to the subscriber to inform them that their line will be initially soft suspended.

You may also set up SMS templates for any notifications that will be sent to your customers, which can be done through multiple languages. A notification will first be sent to notify the customers to register their line, if there is no action from their side, a notification of suspension will be sent. This follows with another re-reminder notification, as well as other notifications required, such as for them to visit a shop or retry notifications for any invalid information and more.

Your subscribers will be given reminders throughout the way to ensure that your customers are taken care of and will get the job done.

Create an automated notification system to keep your customers up-to-date and aware

Send a notification message about the soft suspension of a subscriber’s line
Notify the subscribers of all required actions that need to be taken.
Automatically send out notifications based on predefined scenarios.
Set up SMS templates for notifications

Messaging & Notifications