ESKA® Customer Onboarding makes the process of onboarding new subscribers into a simple and easy one thanks to their integration with various parties such as your billing systems and any required government entities.

This fully integrated system also works in unison with other parties and systems, creating limitless possibilities when it comes to handling the line registration process. Some of the main integration consists of USSD/IVR, Mobile Money, CRM/OSS/BSS, SMPP/SMSC, e-mail server, and e-top up integration. The system also supports data migration with your operator’s registration database.

In addition, the system integrates greatly with the Civil Status and Passport Department, as well as government bodies like the Management of Residence and Borders. All required information will be copied from the relevant systems or database into the ESKA Customer Onboarding making sure that your knowledge base is accurate and up-to-date. While when it comes to your transaction needs, ESKA Customer Onboarding also gets the job done by integrating with e-payment interfaces, such as mobile money and e-top up systems.

Thanks to the system’s integration with borders and civil status entities as well, you can directly check your subscriber’s ID and validate them, whether they are local or non-local. This also includes fingerprint registrations, where most citizens have their fingerprint data recorded, making verifying and registering customers that much easier.

No longer worry about double the work thanks to a fully integrated system with all your billing and government parties. From copying database information to directly processing any billing needs, ESKA Customer Onboarding handles it all.

Accurately copy or transfer data from your operator’s database to the ESKA Customer Onboarding system.
Directly manage your subscriber’s transactions, from billing and commissions to top-ups.
Legally verify your subscribers through integration with government bodies.
Conduct fingerprint registrations from government bodies.

Multiple Entities Integration