ESKA® Collections provides many places where a collector can enter and view notes about a customer or related transactions during the collections process. Notes can be reviewed prior to interacting with a customer or shared between users with the appropriate access rights.

It also enables collectors to upload attachments and documents to a collections issue, such as customer correspondences, purchase orders, contracts, and other documents. Authorized users can view these attachments at any time during the collection cycle, in addition, it can bring such documents and contracts by integration with contract management, CRM, and order management systems.

The module boosts the collectors’ convenient access to notes and documents related to their cases through one feature-rich platform.

Facilitate your collectors’ sharing of information

Upload documents and other attachments to collections issues.
View and manage attachments at any time during the collection cycle.
Attach all kinds of documents such as POs, contracts, and more.
Integrate with contract management, CRM, and order management systems for extended functionality.

Notes & attachments