The ESKA® Collection suite comes with a highly detailed and feature-rich dashboard. The dashboard provides detailed statistical information (supported with diagrams) about all aspects of the collection process including the performance of collectors as well as lawyers.

It is also equipped with a powerful module for producing detailed reports on customers’ payment histories, dunning cases, and ageing debts for use in creating effective collection scenarios and customer lifecycles.

The reports can either be configured to be generated automatically or defined manually depending on your needs. These reports can, later on, be used in choosing a collection scenario that best suits each separate delinquent customer. This way, the system strengthens the collaboration among collectors in that it allows for a smoother flow and exchange of information about pending collection cases.

Produce and view detailed reports of all your collection activities.

Aggregate different statistical data to create various types of reports and dashboards according to your needs.
Share reports and exchange necessary information about pending collection cases among your team of collectors.
Conduct necessary detailed statistical analyses based on the reports.
Send reports and related documents to your legal department when needed.

Reporting and Dashboards