ESKA® Medical’s online portals are interactive, insurance-specific solutions that help insurance companies enhance service levels, cut costs, and increase sales capabilities. ESKA Medical supports customer and sale portals, as well as a mobile app, enabling your customers to fully appreciate the daily benefits of medical insurance. Support your customers and insurance providers through the right channels.

Providers Access

Connecting with providers has never been this easy; ESKA Medical gives access to providers so they can submit and review their batches and claims.

Submit/review batches and claims
Request for preauthorization

Customer Access

Members Access

This portal gives members access to their data; they can view last status in the active policy. Once the member login, he/she can view their information and transactions in their previous policies. Also, members can submit their claims and attach scanned copies to be processed by the insurance company, request for preauthorization from the insurance company, or view the previously defined preauthorization.

View your data with a single click
View your dependents data
Submit claims
Request for preauthorization

Policyholders Access

Through this portal, the policyholders can inquire about any transaction that occur on their policies, as any transaction that takes place on the policy in the Insurance Company will be immediately reflected on the system and can be viewed by the policyholder at any time.

View the policy status and details
Trace endorsements lists
Add new endorsements and enroll members
Review and submit reimbursement claims
Request for preauthorization

Customer App

The native mobile app brings an accelerated ESKA Medical Customer Portal to your clients’ smartphones and tablets, enabling them to explore and review their policies’ details and premium statuses on the go.

Communicate policy details and benefits to your customers with the customer portal.
Accelerate the customer portal’s mobile experience through the ESKA Medical mobile app.

Medical Queries

Sustaining a successful insurance business requires understanding your policies details: status across time, type, and class. ESKA® Medical provides powerful reporting and inquiry tools, so you can maximize your information’s accessibility and usefulness. The Medical Query is a powerful inquiry tool that lets you monitor any level of your operation’s performance, from the big picture down to specific insurance classes and individual policies. All data can be visualized using graphs and charts.

Production Queries

Inquire about any production stages
Inquire about quotations, policies, members, fees, instalments, and premiums.
Monitor the performance of users

Provider Queries

View details about certain providers or group of providers
Inquire about batches, claims, approvals, settlements, and pricelists of certain provider

Claim Queries

Inquire about certain claim
View details, members, status, and cautions
View approvals, approvals details, members, and status
Monitor the performance of users

Statistical Queries

The statistical Queries feature allows the management to monitor the business of their company.

Production statistics

The production statistics query page which is used to provide the management with the production volume of their company per each month by displaying the number of policies and renewals along with their premiums and commissions.

Claims statistics

The Claims statistics query page is used to provide the management with the claim volume of their company per each month by displaying the number of claims along with their amounts (claimed, approved, rejected, recovered, and settled).

Smart Access