ESKA® Customer Onboarding assists in the collection of all mobile numbers that are not registered, where all subscriber data will then be duplicated and sent to the operator’s billing system once everything has been entered by the system’s agents or the shop employees.

This handy system does not only integrate with your billing system though, it also tracks and archives the status and workflow of your subscribers, such as whether a line has been suspended, active, deactivated, or more.

This is done through full integration with a number of systems, such as various back office systems and your database. It also uses MRTD (Machine Readable Travel Documents) technique for scanning SIM card data or subscriber data. Gathering of subscription information can be done through two steps; line registration and line documentation.

Line Registration is the act of assigning a line to a subscriber by signing a contract with the operator. Where subscriber identity should be defined in the registration process. An evidence of the subscribers’ biometric identity in addition to other information will be required in this step.

Line Documentation, on the other hand, requires completing the line registration process by inserting some documents in the system such as a copy of the subscriber ID.

The system provides different channels to make registration, such as Shops, Distributors, Web, Mobile, Call Centre, SMS, and IVR

Made to simplify the action steps that will be taken towards a subscriber, you no longer need to worry about keeping track of a huge database of people.

Define and manage required line registration needs easily.
Flexibly store a client’s profile and information.
Simplify any registration and documentation process.
Digitally archive all essential documents, such as contracts and your customer’s ID.

Subscribers Registration Process